Returns & Exchanges

We want you to love your Dr. PAWPAW products, but if you are not completely satisfied, we offer a 30-day return policy for unused and unopened beauty essentials. Please ensure all items are returned in their original packaging to qualify for a full refund.

1

Initiate Your Request

Contact our dedicated customer support team with your order number and the reason for your return to receive a unique Return Authorization code.

2

Prepare Your Package

Carefully pack your unopened items in their original shipping box or a similar secure container to prevent damage during transit.

3

Ship It Back

Affix the provided return label to your package and drop it off at your nearest authorized carrier location; please retain your tracking receipt for verification.

4

Receive Your Refund

Once our warehouse team inspects the returned products, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing